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Senior Manager Digital Applications / Channels
Information Technology Department, Lahore
Apply By Nov 27, 2020
Job Description (total positions: 1, posted on: Oct 28, 2020)


This role will be responsible for the end to end implementation and maintenance of all digital banking business applications including but not limited to branchless banking system, mobile apps, APIs/integrations and associated channels such as, ATMs, Middleware (Switch), Card Management system, Call center, Customer relationship management, Transactions Monitoring Systems, MIS.


  • Manage the developments and maintenance pertaining to the branchless banking platform in coordination with respective vendors
  • Oversee the enhancements and maintenance of mobile apps along with the releases /publishing of apps on Android and iOS play stores
  • Work with vendor’s teams to, design, build, and implement application integrations.
  • Explore and recommend new digital applications/channel options, ideas or improvements to build on the existing platform
  • Explore and contact vendors for desired solutions; evaluate solutions and provide technical recommendations
  • Coordination within IT team, vendor(s), relevant stakeholders for deployment of applications
  • Coordination with external stakeholders for daily operations and c with other departments for design, functionality reviews, testing, training, etc. of new Initiatives
  • Conduct periodic reviews and recommend/plan for upgrades, enhancements to the applications/channels from functional and technical perspective
  • Ensure proactive and collaborative management to prevent delays and bottlenecks; escalate issues timely for resolution
  • Ensure seamless operation and availability of branchless and Digital banking applications


  • Should have in-depth technical understanding of branchless banking systems and managing development and release cycles of mobile apps; Android & iOS Play stores developer account management.
  • Should have sound knowledge and hands on experience on Development and Integrations techniques of Web portals, internet Banking, Mobile Apps, SMS banking and backend Engines.
  • Should have strong knowledge and hands on experience of Databases. Oracle, SQL Server, MY SQL.
  • Should have good knowledge and hands on experience of Integrations techniques and methodologies.
  • High level of energy, creativity, flexibility, enthusiasm, commitment
  • Must have proficiency in technical architecture and design of applications
  •  Strong written and verbal communication

Required Skills

Maintenance Of All Digital Banking Business, Development Of Digital, Branchless Banking Platforms, Development Of Mobile Apps,

Banking/Financial Services
Software & Web Development
Job Type
Full Time/Permanent ( First Shift (Day) )
No Preference
Minimum Education
Degree Title
Career Level
Experienced Professional
Minimum Experience
7 Years(Experience in a software/Application role with at least 5 years of hands-on experience in development of mobile apps & digital/branchless banking platforms • Should have Software development experience .)