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Manager Channel Integration
Information Technology Department, Lahore
Apply By Nov 27, 2020
Job Description (total positions: 1, posted on: Oct 28, 2020)


This role will be responsible for the end to end implementation and maintenance of all Middleware (Switch), ATMs, HSM, Card and digital applications including 3rd party channel integrations.


  •  Maintain ownership and in depth technical understanding of the Middleware (Switch), ATMs, HSM, Card Management Systems, Call Center, Customer relationship management and third party’s integrations.
  • Work with vendor’s teams to, design, build, and architecture and implement application integrations.
  • Explore and recommend new Digital Applications/Channel options, ideas or improvements to build on the existing platform
  • Explore and contact vendors for desired solutions; evaluate solutions and provide technical recommendations
  • Coordination within IT team, vendor(s), relevant stakeholders for deployment of applications
  • Coordination with internal and external stakeholders for daily operations and for design, functionality reviews, testing, training, etc. of new Initiatives
  • Conduct periodic reviews and make plans/recommendations for upgrades, enhancements to the Applications/Channels from functional and technical perspective
  • Ensure proactive and collaborative management to prevent delays and bottlenecks; escalate issues timely for resolution.
  • Ensure seamless operation and availability of Digital Applications /Channels (ATMs, Middleware, HSM & Call Center).


  • Should have strong skills in Middleware platform, ATM, HSM and Call Center, with hands-on experience in middleware development, support, integration and management of complex applications.
  • Should have sound knowledge and hands on experience on Development and Integrations techniques of Web portals, Internet Banking, Mobile Apps, SMS banking and backend Engines.
  • Should have strong knowledge and hands on experience of Databases (Oracle, MS SQL).
  • Should have understanding of working/development of API and related terminologies like SOAP, Rest.
  • High level of energy, creativity, flexibility, enthusiasm, commitment. 

Required Skills

Integration And Management Of Complex, 3rd Party Channel Integrations, Implementation And Maintenance Of All Middleware,

Banking/Financial Services
Software & Web Development
Job Type
Full Time/Permanent ( First Shift (Day) )
No Preference
Minimum Education
Degree Title
BSCS/BCS/MCS/Software Engineering
Career Level
Experienced Professional
Minimum Experience
5 Years(Experience in an implementation & execution of Middleware preferably RDV and Call Center (SIP Based Solution, PRI Configurations, CMU Complaint Management Unit))