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Manager Business Operations
Business Banking Department, Lahore
Apply By Jul 20, 2017
Job Description (total positions: 1, posted on: Jun 20, 2017)

  • Liaise with superior to make decisions for operational activities and set strategic goals

  • Oversee customer support processes and organize them to enhance customer satisfaction

  • Review financial information and adjust operational budgets to promote profitability

  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

  • Maintain adequate controls through training to ensure compliance with consumer protection statutes /SBP regulations in a defined area of responsibility.

  • To safeguard and augment the efficiency of the Bank’s operations to facilitate accelerating development and long-term success.

  • Plan and monitor the day-to-day running of business operations to ensure smooth progress.

  • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.

  • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.

  • Review branch internal audit reports and liaison with branches to maintain and get good audit rating and provide training to branch how to get good audit rating.

  • Discuss audit findings and develop resolutions with branch staff. Prepare and share strategy for Marginal & Poor Branch Audit rating with HBB for improved audit rating.

  • Perform any other assignment entrusted by the line manager.

Finca is an EOE.


Required Skills

Leadership qualities, Strong Communication skills, Strong Analytical Skills, Interpersonal Skills, Influencing

Banking/Financial Services
Job Type
Full Time/Permanent ( First Shift (Day) )
No Preference
30 - 50 Years
Minimum Education
Degree Title
Master degree in Business, Commerce, Economics or equivalent from a reputed Institute will be preferred.
Career Level
Experienced Professional
Required Experience
8 Years - 10 Years