Endorse Branch Operation Staff hPLUS rights allocation & monitor their activities.
Ensure all operations staff of the branches is aware of internal and external regulatory framework.
Follow up with branches on audit and compliance report and monitor reports loop closing activities.
Discuss audit finding with line manager and develop resolution with branch staff.
Follow up with branches on data compilation from branches on different report for HO record maintenance.
Maintain and updated Branch Operation Staff database all the time for timely recruitment.
Follow up and monitoring branches on Start of Day (SOD) & End of Day (EOD) timing.
Conduct periodic branch operational sample base assessments to ensure adherence to Bank policy & procedure. Prepare & submit assessment report to line manager.
Help region and zone for preparation of reports (based on operations work) for onward reporting to senior management.
Assist in implementation and monitoring of policies, procedures and operational projects.
Provides support and guidance to the branches on all operations related matters and acts as the primary link between the branch and HO Business Operations.
Finca is an EOE.
Team Motivation, Communication Skills, Analytical skills, Interpersonal Skills